Terms & Conditions
Events company: This is event is run by Australian Wearable Art Festival Pty Ltd
Terms and Conditions are Binding: Tickets to the Event are sold or given and admission to
the Event is granted on the express condition that you are bound by these Event Terms and
Conditions and any other rules and regulations issued by the Promoter (Event T+Cs). By purchasing
an Event ticket, you agree to be bound to the Event T+Cs.
Directions of Event Staff: You must follow the reasonable directions of Event staff as required
and comply with the law at all times during the Event.
Event Tickets
Entry to the event will be granted upon presentation of a valid electronic ticket issued by an
authorised ticketing agency. For environmental sustainability, we encourage patrons to keep tickets
digital and avoid printing them where possible.
Accepted forms of entry include:
- a valid bar-coded e-ticket displayed on a mobile device; or
- a valid bar-coded print-at-home PDF ticket (only if digital presentation is not possible).
An Authorised Ticketing Agency means:
- Flicket Ltd (Flicket); and
- Any independent ticketing outlet authorised and approved by the Promoter.
Lost or deleted electronic tickets can be reissued upon verification of purchase. Please ensure your
ticket is downloaded and accessible prior to arrival, as internet coverage at the venue may be
limited.
Ticket Refunds and Transfers
Tickets are non-refundable, except in the unlikely event that the festival is cancelled or rescheduled.
In such cases, ticket holders will be contacted directly with refund or transfer options.
If you can no longer attend, tickets may be transferred to another guest through the authorised
ticketing platform (Flicket) prior to the event date. Please ensure the new attendee has a valid ticket
in their name for entry.
Smoking and Vaping
The Australian Wearable Art Festival is a smoke-free and vape-free event. Smoking or vaping is not
permitted inside the venue, backstage, or within any event spaces. Please comply with all no-
smoking policies in place at the venue and respect the comfort and wellbeing of fellow guests,
artists, and staff.
Audience Photography and Recording
Personal photography is welcome at the Australian Wearable Art Festival; however, please be
considerate of others when taking photos.
- SLR or professional cameras (including detachable or telephoto lenses) are not permitted in
the audience without prior media accreditation.
- Flash photography is discouraged to ensure the comfort of other audience members and
models.
- No photography or filming is permitted during any backstage tours.
- Photos and short video clips may be shared on social media, provided they are for personal
use only and appropriately tag or credit the Australian Wearable Art Festival
(@australianwearableartfestival).
Recording or live-streaming the full event performance is not permitted without written approval
from the Promoter.
No Animals: animals are not permitted at the Event Site. Service animals are permitted with certification, which you may be asked to show.
Guest Conduct and Venue Policy
Guests are expected to enjoy the Australian Wearable Art Festival in a respectful and considerate
manner. The Promoter reserves the right to refuse entry or request a guest to leave if their
behaviour is disruptive, unsafe, or impacts the enjoyment of others.
Alcohol
The festival is a fully licensed event. Alcohol may only be purchased and consumed within
designated areas at the venue. Guests must be 18 years or older and present valid photo
identification to purchase alcohol. Bringing outside alcohol into the venue is not permitted.
The venue practices Responsible Service of Alcohol (RSA) and may refuse service to any person who
is intoxicated or behaving inappropriately.
Food and Beverages
Food and drinks will be available for purchase at the venue. To ensure comfort and venue
compliance, outside food and beverages are not permitted, with the exception of sealed or empty
reusable water bottles
Drugs and Prohibited Substances
The possession, use or distribution of illegal drugs or prohibited substances is strictly forbidden. Any
person found in breach of this condition may be removed from the venue and referred to
authorities.
Risk and Safety
Entry to the event venue is at your own risk. Please take care when moving around the venue,
particularly near staging, lighting or display areas. Appropriate footwear and clothing must be worn
at all times.
To the extent permitted by law, the Promoter accepts no responsibility for any injury, loss or
damage arising from failure to follow venue or event staff directions. In the event of illness or injury,
the Promoter may, at your cost, arrange medical assistance or emergency evacuation if considered
necessary for your safety.
Photography and Media
By attending the Australian Wearable Art Festival, you acknowledge that photography, video
recording and live streaming may occur throughout the event. Your image may appear in
promotional materials, broadcasts or digital content related to the festival. If you do not wish to be
photographed or filmed, please advise event staff upon arrival.
Privacy and Audience Information
By purchasing a ticket, you consent to the Promoter collecting your contact details for essential
event communication. Limited information may be shared with trusted event partners for offers or
experiences related to the festival. Your data will be handled in accordance with the Privacy Act
1988 (Cth) and will never be sold or used outside the event context.
Liability and Indemnity
The Australian Wearable Art Festival will provide its services with due care and professionalism.
However, except as required by law, the Promoter and the venue accept no responsibility for any
loss, damage, injury or expense incurred by guests in connection with attendance at the event. Entry
to the venue and participation in any associated activities are at your own risk.
Guests agree to indemnify the Promoter and venue from any loss or damage resulting from their
own negligence or breach of these Terms and Conditions.
To the extent permitted by law, guests release the Promoter, venue and their staff, contractors and
volunteers from any liability for personal injury, property damage or other loss arising from
attendance at or participation in the event.
Enforceability: Any provision of these Event T+Cs which is or becomes unenforceable shall not
invalidate the other provisions of these Event T+Cs.
Ticket Name Change: "For some events, Flicket facilitates the transfer/renaming of ticket(s).
For facilitating this transfer/renaming there may be a fee that the new ticket owner has to pay"
"Once you have transferred/renamed your ticket(s) you will have no rights or ownership to the
ticket(s) transferred"
Online Ticketing Support: If you are experiencing difficulties with purchasing a ticket or the
ticketing page, please
Contact: 9:00am – 7:00pm NZT (Monday – Sunday)
Email: support@flicket.co.nz
Refunds, Cancellations and Program Changes
The Australian Wearable Art Festival reserves the right to make changes to the event program or
schedule if required.
No refunds will be provided except as required by law. Refunds or exchanges will not be available
due to program changes, artist withdrawals, or if a guest chooses not to attend.
If the event is cancelled, postponed or relocated, ticket holders will be notified directly and offered
options in accordance with the Australian Consumer Law.
No refunds or credits will be issued to guests who are refused entry or asked to leave the venue for
breaching these Terms and Conditions, or who fail to present valid identification when required.
Tickets are not transferable to future festival years.
Force Majeure
If the event is cancelled, postponed or materially altered due to circumstances beyond the
reasonable control of the Promoter — including but not limited to natural disasters, government
restrictions, venue damage, illness outbreaks, or acts of authority — the Promoter will not be liable
for any resulting loss or expense. In such cases, the Promoter will use best efforts to provide ticket
holders with suitable alternatives or refunds in accordance with the Australian Consumer Law.
Environment and Sustainability
The Australian Wearable Art Festival values sustainability and community care. We invite all guests
to join us in reducing waste and caring for our environment throughout the event.
Please:
- Keep your ticket digital — avoid printing where possible.
- Dispose of litter responsibly using the recycling and general waste bins provided.
- Bring a reusable water bottle (no glass) to refill at designated stations.
- Be mindful of energy and resources — small actions make a big difference.
- Respect artworks and displays, many of which are created from repurposed or sustainable materials.
Together, we can celebrate creativity while protecting the planet that inspires it.
The Novotel Sunshine Coast Convention Centre proudly supports sustainable event practices,
aligning with our shared commitment to environmental responsibility.
Prohibited Items
For the safety and comfort of all guests, certain items are not permitted within the venue. These
include (but are not limited to):
- Alcohol or illegal substances
- Glass containers or flammable materials
- Weapons or sharp objects
- Professional photography or recording equipment (unless authorised)
- Drones or remote-control devices
- Large bags, eskies or coolers
- Items that may disturb other guests or obstruct
- Bags may be subject to inspection upon entry. Any items deemed unsafe or inappropriate by event or venue staff may be confiscated or refused entry.
Guests must follow all directions from event and venue staff regarding prohibited items and safety
procedures.
